Wondr Diamond Jobs: CRM Executive at Wondr Diamonds, Lab Grown Diamond Company
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Wondr Diamond Jobs: CRM Executive
Posted 6 months ago
387 Views
Industry :
Jewellery / Manufacturing
Skills Required :
Customer Relationship Officer
Key Responsibilities:
- Develop and maintain strong relationships with customers in the MENA region.
- Understand customer needs and identify sales opportunities.
- Work closely with the sales and marketing teams to develop targeted campaigns.
- Manage and update customer information using CRM systems.
- Analyze sales data to improve customer engagement and retention.
- Handle customer inquiries and provide timely solutions.
- Organize and maintain sales records and prepare reports for management.
Requirements:
- Bachelor’s degree in Business Administration, Marketing, or relevant field.
- Proficient in Arabic and English language; written and spoken.
- Minimum of 2 years’ experience in a CRM role, preferably with exposure to the MENA market.
- Strong understanding of CRM software and database management.
- Excellent interpersonal and negotiation skills.
- Ability to work independently and as part of a team.
- Proactive approach with exceptional problem-solving abilities.
- Arabic speaking is a huge plus
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