TJ Impex Jewelry Job: CRM Executive- SEEPZ at TJ impex - Wholesale Jeweler in Mumbai
TJ Impex Jewelry Job: CRM Executive- SEEPZ
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Industry :
Jewellery / Manufacturing
Skills Required :
Key Responsibilities:
- Manage and maintain the company's CRM system.
- Develop and implement strategies to improve customer retention and satisfaction.
- Communicate with customers through various channels such as email, phone, and in-person.
- Gather and analyze customer feedback to identify areas for improvement.
- Collaborate with the sales and marketing teams to develop customer-focused campaigns.
- Address customer inquiries and resolve issues promptly.
- Generate reports on customer activities and provide insights to management.
Requirements:
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Proven experience in CRM or customer service roles.
- Strong communication and interpersonal skills.
- Proficient in CRM software and Microsoft Office Suite.
- Ability to analyze data and generate actionable insights.
- Excellent problem-solving skills and attention to detail.
Thank you for Applying for the Job. You will be notified via Email about the next steps
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