Female Guest Relations Executive: Nearby Job Vacancy at Malabar Gold and Diamonds Private Limited
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Female Guest Relations Executive: Nearby Job Vacancy
Posted 8 months ago
2152 Views
Industry :
Jewellery / Retail
Skills Required :
Responsibilities:
- Greet and welcome all guests promptly in a warm and friendly manner
- Assist guests in a courteous and professional manner
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
- Ensure that the showroom is kept clean and maintained as per the company standards
- Develop and maintain a thorough knowledge of all products, services, and promotions offered
- Work closely with the sales team to meet individual and store objectives
- Provide accurate information regarding availability, pricing, and features of jewelry pieces
- Manage cash and payment systems in accordance with company procedures and policies
Requirements:
- Proven experience as a Guest Relations Executive or similar role
- Excellent verbal communication skills with proficiency in English and local languages
- Strong interpersonal skills with a pleasant personality
- Ability to work under pressure in a fast-paced environment
- Basic understanding of sales principles and customer service practices
- Knowledge of customer service software, databases, and tools
- Attention to detail and mathematical skills
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