Customer Relations Specialist at Sirius jewels & Lifestyle Pvt

Customer Relations Specialist
Posted 2 months ago
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Skills Required :
Responsibilities:
- Build and maintain strong relationships with customers to ensure long-term retention.
- Resolve customer complaints, issues, and inquiries in a timely and professional manner.
- Provide personalized service and product recommendations based on customer needs.
- Maintain consistent follow-up and communication with clients post-purchase.
- Support customers through all stages of their jewelry buying journey, ensuring satisfaction and loyalty.
- Collaborate with the sales and product teams to relay customer feedback and improve service offerings.
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