Customer Relations Specialist at Sirius jewels & Lifestyle Pvt

Sirius jewels & Lifestyle Pvt
Customer Relations Specialist
It
Support
Job Type:Full Time
Full Time
L
Surat
L
22000
L
Mid-Level
Posted 2 months ago
259 Views
Skills Required :

Responsibilities:

  • Build and maintain strong relationships with customers to ensure long-term retention.
  • Resolve customer complaints, issues, and inquiries in a timely and professional manner.
  • Provide personalized service and product recommendations based on customer needs.
  • Maintain consistent follow-up and communication with clients post-purchase.
  • Support customers through all stages of their jewelry buying journey, ensuring satisfaction and loyalty.
  • Collaborate with the sales and product teams to relay customer feedback and improve service offerings.
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